Communication

How we communicate with parents / carers:

 

Parents’ evenings

Parents’ evenings are held three times a year – twice in the Autumn term and another in the Spring.  There are also Open Afternoons - once in October and one in the Summer following the children's Annual Report, which is sent home a few weeks before the summer holiday.


Informal meetings

Informal meetings can be as effective.  We encourage parents of all our pupils to keep in close contact with the school – it’s nearly always possible to speak with the class teacher for a moment or two before or after school, and a longer discussion can be arranged within a day or two.

 

Speak to the Head

As well as speaking to the class teacher, Mr Elliott will provide you with an overview of your child’s learning as well as responding to general questions or concerns.

 

Newsletters

Teachers also produce a newsletter six times a year which keeps parents informed about what their children are learning.  This is in addition to occasional letters which are sent home whenever there is important news.

 

Online

There are various ways for you to receive our news and updates electronically. The office now use text messaging and emails to keep you informed of important information. If you use Twitter, you can follow us at @Overchurch_Inf.

 

Complaints

Complaints are rare at Overchurch Infant School. We have an open culture. Staff are nearly always available – it’s easy to have a quick chat with teachers or the Headteacher so most concerns or complaints are dealt with quickly.

However, if parents feel that they need to make a formal complaint, it should be made in writing to the Headteacher, who will investigate and give a response within ten days. If parents remain dissatisfied, they can appeal to the Chair of Governors. The case will then be reviewed by a Governors’ Panel and a final response given within twenty days.

A copy of the Local Authority’s Complaints Procedure and any other documentation to which parents may require access is available from the school office.